You can only do that
You can only do that by communicating with them, and that is best achieved in a quiet way, encouraging them to feel at ease with you as you converse.
3. With all of your staff, you need to be a good listener to be a good manager. By being able to sit and listen to a shy member of staff, and respect what he or she is saying, you will not only learn about them, their ideas, and what their motivation is, but may also help them in overcoming shyness.
4. Shy and quiet people are not necessarily bad workers; in fact, the opposite is often true. If you can communicate with them, that alone will motivate them further. It will also give you the opportunity to draw out from them what they are especially good at, interested in, and capable of.
5. Once you have established a good line of communication with a shy member of staff, try to discuss their shyness, in a quiet and non critical way. If it affects their work adversely in any way, discuss what they may be able to do about improving things. Jointly setting personal objectives for them may help them to overcome the problem, at least partially, and enough to help them progress in their work.
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